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Tips for saying thank you like you mean it

Most people want more money, but typically we appreciate a ‘thank you’ more. Research shows that when people believe their salary is fair, non-financial rewards are far more effective than a higher income when it comes to building long-term employee engagement. While the appeal of cash rewards cannot be denied, words of gratitude and acts of generosity are more important.  Research conducted by Gallup, which surveyed four million employees worldwide, shows a clear and compelli...

June 25, 2018

5 Calculations to Make BEFORE Wage Rates Change

Here are 5 calculations you may not have thought of. Employers will need to act quickly as the minimum wage increase will come into effect on 1 July 2018. ...

June 3, 2018

Ready for the 3.5% Wage Increases from July 1?

Are you ready for the 3.5% increase to base rates of payThe Fair Work Commission has announced a 3.5% increase to minimum wages following its 2018 Annual Wage Review. The increase will apply to base rates of pay from the first full pay period starting on or after 1 July 2018.  The new national minimum wage will be $719.20 per week or $18.93 per hour. What do I need to do?Nothing for now. The Fair Work Commission are working on updating their pay tools with the new pay rates. ...

June 3, 2018

Key Hazards in the Real Estate Sector

It’s not unheard of for Real Estate Agents to be threatened and assaulted in the course of their normal work activity. There have been reports of assaults during property inspections and recently in NSW and Victoria agents were murdered. Anecdotal information suggests that assault and rape occur within the real estate industry but are often unreported. Incidents, such as a fall or the onset of a medical condition, also have the potential to leave agents without necessary emergency assistance. ...

May 1, 2018

Why is employee turnover in the Real Estate Sector so high?

Recently I’ve been working with some clients in the real estate sector and wow what a fast paced, dynamic industry! I really loved being immersed in this work environment which is a fabulous mix of corporate and hospitality. With pretty much every role being customer-facing in its own way, there are so many opportunities to exceed customer expectations and drive growth. But to drive sustainable growth in this sector, it takes highly engaged team members and an understanding at management level...

May 1, 2018

Pre & Post employment - 4 more Employer legal obligations

Don’t forget that as an employer, your legal obligations begin before a staff member even comes on board and continue after their resignation or termination. Better check whether your HR processes in or out of line with these 4 important legal obligations: 1. Deceptive conduct In the hiring process, employers should pay careful attention to accuracy when advertising a vacancy. It may be tempting to portray a position in the best possible light, but this may not only anger the new employ...

April 30, 2018

You need to ask these questions!

Don't let the mere thought of choosing and implementing HR software in your business scare you off doing it. It's likely to be one of the smartest investments you could make in your small business, especially if you're growing.When I cast my mind back a few years, and think of the first time I looked in to whether implementing a HR system (aka HRIS) in my employers' business of 60 employees was an investment worth making, my first memory is overwhelm. Here I was researching so many different sys...

April 18, 2018

It's official: The Fair Work Ombudsman's next audit campaign has commenced

Are you ready? Are your record-keeping practices in line with employer requirements under the Fair Work Act?Are your pay rates correct?Are you complying with pay slip requirements? These are only 3 out of the many questions Fair Work Inspectors are now asking businesses across Australia as the new campaign begins. Questions will be asked and business owners will need to provide Inspectors with evidence. 1000 businesses will be randomly selected with the Ombudsman's sights set on the following se...

April 11, 2018

Under 30 employees? You're not too small for HR software

Are you still convinced that your business is too small for a Human Resources Information System (HRIS)? Well this post is for those of you who still have your HR person or Office Manager (or you) spending hours on new starter onboarding paperwork, reconciling timesheets, manually entering data from one Excel spreadsheet to another and the million and 1 other administrative, process driven, routine HR tasks. As a HR Expert and business owner speaking from experience, this is not the best use of ...

April 1, 2018

Award Changes - from January 1st 2018

On 12 December 2017, Australia's Fair Work Commission varied certain overtime rates and minimum shift entitlements for casual and part-time employees in several awards. These changes start from the first full pay period on or after 1 January 2018. Who do the changes affect? The changes are different for each award, so they affect employers and employees differently depending on the award they're covered by. What are the changes?The decision introduces overtime rates for casual employees in many ...

January 3, 2018

4 Common Sense Changes for How You Hire

Common sense is often lacking in many areas of life and work. One of those areas is hiring new team members. I frequently observe small businesses owners engaging in hiring practices that defy common sense and then wondering how they ended up with poor performers in their team.  When it comes to common sense, our habits often interfere with our instincts that are at the core of common sense decision-making. We get so used to doing something a certain way, we don’t see that there’s an al...

December 30, 2017

Could you afford to pay $396,848 in penalties for non-compliance with the Fair Work Act 2009?

During the 2017 – 2018 financial year, many businesses were caught out by Fair Work Ombudsman compliance audits as the Ombudsman continues to clamp down hard on employers who continue to put off, or not care about the importance of, complying with the law when employing staff....

December 5, 2017

It’s time to check public holiday rules for Christmas & New Year

If Christmas to New Year are peak times for your business, now’s the time to check you’re getting public holidays right. Here are the answers to some of the common public holiday questions we get. Can I ask an employee to work on a public holiday?Yes, you can ask a staff member to work on a public holiday if the request is reasonable. However, the employee can also refuse to work on a public holiday if they have reasonable grounds. What is a ‘reasonable’ request or refusal?To decide what...

December 5, 2017

FAQs on planning your shutdown over Christmas and new year

We’re often contacted about this topic at this time of the year so before you pack your bags, shut the doors of your business and head off on that long awaited Christmas holiday, you might want to consider the following FAQ’s: What is a shut down?A shut down is when a business, or part thereof, temporarily closes during slow periods of the year, such as Christmas and New Year. It is also called a 'close down'. Do I have to pay my employees during the shutdown?Full-time and part-time employee...

December 5, 2017

Planning to hire or fire an employee?

A number of our SME clients are struggling with the complexities of Australian employment law and frequently contact us for advice in managing these complexities. With all businesses facing dire consequences of getting it wrong and being fined for non-compliance, we have been road testing some of the HR software on the market, specifically those designed for SME's.The winner, in our opinion, is enableHR!enableHR is a cloud based HR and WHS tool that has the functionality to meet the everyda...

November 28, 2017

Is a structured Onboarding process really worth it?

In a word, yes. Well that’s if reducing your staffing costs and increasing performance levels of your team members is important to your business – which I’m guessing it is. What is Onboarding? Onboarding is a term to describe the process businesses use to integrate a new worker (employee/contractor/volunteer) into the business. Onboarding takes enthusiastic new hires and rapidly engages and connects them to the life of the business. That engagement leads to employee commitment, and their c...

November 27, 2017

First Aid training - Who pays?

Does the employer or employee pay for First Aid training? Under the WHS Act, you the employer, have a duty to ensure that your organisation has trained first aid officers. Training costs When it comes to who pays for the actual course, the Australian WHS legislation does not actually determine who should pay for first aid training. However, if there is a requirement for you to pay for costs relating to First Aid training, this will be stated in the applicable Award or Enterprise Agreement. Some ...

November 26, 2017

HR Tactics Newsletter

Welcome to our next newsletter! This time we’re breaking down into practical easy to implement steps – how to develop your hazard identification and risk management processes. Sounds awfully boring to some of you I’m sure but this stuff is as important as it gets if you want to stay in business. How to develop your hazard identification and risk management processes Conduct your inspections of your workplace at least once a year using a compliant Workplace Inspection ChecklistPlace any ...

August 20, 2017

7 alternative ways to discipline a problematic employee

Here are 7 viable and creative alternatives available to employers when an employee's performance or conduct becomes an issue:      1. unpaid suspensions2. fines (when you navigate the legal nuances – this is why we have jobs!)3. alternative role/demotion4. withholding of pay increase or bonus5. increased supervision6. regular internet and email spot-checking7. focussed training Some Practical ExamplesNeed to reprimand an employee who has been making bullying and ...

July 26, 2017

Another Salon Owner facing court

The Fair Work Ombudsman’s targeted audit campaign across Australia’s Hair & Beauty Industry continues to uncover illegal employment practices with the latest Salon Owner found non-compliant being based in Adelaide. The Ombudsman is now commencing litigation against the Nail Salon and this time it's for underpaying two employees and providing Fair Work Inspectors with false records of the hours their employees worked.Penalties: As is the case when businesses are found in breach of t...

July 18, 2017

What recent legal changes will affect my business?

July 1 has come and gone - are you across the legislative changes thatcould affect how you do business? Here are the changes you need to know ina nutshell: National minimum wage increase As of July 1, the National Minimum wage has increased by 3.3%. This is anincrease of $22.20 per week, and brings the minimum hourly rate to $18.29 anhour. The minimum weekly take-home pay for full time employees will now be$694.90 per week. Modern award wages increase The Award base rates have also inc...

July 3, 2017

Minimum wages are increasing 3.3% on July 1st - what do I need to do?

The Fair Work Commission (FWC) has announced a 3.3% increase to minimum wages. The increase applies from the first full pay period starting on or after 1 July 2017. ...

June 12, 2017

Sunday & Public Holiday Penalty Rate Decision - Certainty at Last

The small business community has certainty at last over the transitional arrangements for the new Sunday penalty rates that will apply to a range of awards, but it's important to read the fine print. On Monday 29 May the Fair Work Commission handed down its decision about how the lower Sunday penalty rates for retail, hospitality and pharmacy awards will be introduced. The Commission has decided the process will take between three and four years....

June 7, 2017

HR Tactics Newsletter - 2017 May/June

Welcome back SME business owners! Let's be honest - the WHS Act is a pretty daunting document to read cover to cover - that's why our latest newsletters are doing the hard work for you. We're breaking down your business compliance obligations with the WHS Act in to easy-to-understand and easy-to-implement steps so you can get on with meeting your WHS obligations with clarity and peace of mind. This edition of our Newsletter is moving on to step 2 of the 7 step process for developing a Safet...

June 7, 2017

HR Tactics Newsletter - 2017 April

Do you own or manage an SME? This month we are breaking down into plain English what is possibly the most important part of the WHS Act for employers of staff to understand. The practical, easy to implement tips below will outline where to start to ensure you're meeting your obligations under this particular Act....

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